SUPPORT FOR VETERANS
During these highly unusual circumstances, Help for Heroes remains absolutely committed to supporting the ongoing recovery journey of wounded, injured and sick veterans, service personnel and their families. Whilst we are not a crisis service, we are supporting people in crisis and are therefore working tirelessly to adapt and keep our services running so we can continue to be here for those we pledged to support.
We are of course having to reshape the way we deliver our services to meet current need and our teams are working hard to ensure we continue to offer as many aspects of our support as possible, via the telephone and other online channels. The priority is to keep our beneficiaries, colleagues, volunteers and others, safe and well informed.
At this time of exceptional circumstance, we are prioritising support for urgent and crisis needs with our grant-giving. These are defined as follows:
- Crisis Case: Someone unable to feed themselves, clothe themselves and/or is or could be homeless if immediate support is not provided.
- Urgent Case: Where someone requires an intervention, payment or decisions within 24-48 hours to avoid a crisis situation (as defined above).
We do ask that any government support is applied for in the first instance.
In addition to responding to requests for support with other military charities supported by SSAFA and The Royal British Legion caseworkers in the usual way, we will also be willing to support requests for support with Urgent or Crisis needs directly up to £500. Please email firstname.lastname@example.org
Help for Heroes is regularly reviewing the situation between now and June and will adjust our processes as we continue to closely follow Government and NHS advice.
The coronavirus outbreak has left lots of us feeling anxious and in these uncertain times, it’s OK not to feel OK. At a time like this, it’s important we all look out for one another, which is why we are sharing some tips and tools on how to manage your wellbeing during this stressful time. To access our toolkit, go to https://www.helpforheroes.org.uk/get-support/stronger-together/
SUPPORT FOR CHARITIES
We have worked with more than 90 organisations and services’ own charities to ensure our wounded and their loved ones get the support and opportunities they deserve.
In 2019, we undertook a review of our expenditure to ensure we can best respond to the recovery needs of the men, women and families we are here to support. Our priority is, and always will be, ensuring those affected by their service in the British Armed Forces are offered a fair deal.
As a result of the review, we are not currently seeking to enter into any new grant funding arrangements with third parties and are in the process of managing our remaining agreements with existing delivery partners until their natural end dates. Instead, we are prioritising grants to those most in need, making sure every pound goes as far as possible and that we best meet the requirements of our veterans.
We are still keen to collaborate with organisations who share common goals and values. Increasingly, such relationships will be focussed on the power to bring together skills, knowledge and resource.