Our FAQs

How did Help for Heroes start?

In 2007, Bryn and Emma Parry co-founded the Charity Help for Heroes. They set themselves one objective, to help those who have put their lives on the line in our Armed Forces.

More than ten years later and Help for Heroes is an internationally recognised charity that has been able to help over 22,000 people. 12 years on, we want to reflect and feel prouder than ever about all that we have achieved together whilst being mindful that we still have a job to do. That is why this year we are asking all of our supporters, fundraisers, donors, volunteers, and partners to unite to form The Force for Good. We believe that together we can empower those who need us most and help them to regain their sense of purpose and have a positive impact on society.

Click the bars below to expand each selection:

Help for Heroes supports Regular and Reserve Personnel and Veterans who have suffered injuries or illness during or as a result of Service which impacts on their daily life. The Charity also helps their close family and dependents.

This includes:

  • Serving personnel who are medically downgraded and whose condition is likely to last 12 months or more and lead to a medical discharge, with an ongoing injury or illness that impacts on their daily life.
  • Veterans with an ongoing injury or illness that impacts on their daily life who:
    • Were medically downgraded for 12 months or more whilst in service with that condition
    • Were medically discharged for that condition
    • Were awarded a War Pension or an Armed Forces Compensation Scheme payment for that condition
    • Are living with an ongoing injury or illness from their time during service or as a result of their service

As of 30th September 2018, we have supported 22,285 individuals on their recovery journey.

Research we have conducted alongside King’s College London indicates that, of those who served as a Regular in the British Armed Forces between 1991 and 2014, at least 66,000 will need support now or in the future. Latest statistics also show that on average, 7 men and women are Medically Discharged every day.

In 2018, Help for Heroes helped more wounded Veterans than ever before.

Just because our Armed Forces are not currently engaged in a major conflict that does not mean there is no longer a need for support.

For many, the effects of serving only come to the surface in the months and years later. Include ongoing support – some will need support for life as the extent of their injuries is still not fully known.

Plus, every year 2,500 men and women are leaving the military with injuries – we are here to support them if and when they need it.

Yes. Help for Heroes Psychological Wellbeing delivers a programme called Hidden Wounds, which helps with common mental health problems such as anxiety, depression, anger and stress.

We also work closely with other military and mental health organisations (including Combat Stress and the NHS) to ensure all individuals seeking specialist treatment for complex issues, such as PTSD, get the help they need.

The Help for Heroes Hidden Wounds programme is available to Veterans and to all Armed Forces families. Psychological support for those serving is provided by the Ministry of Defence. 

In addition, all of our activities and courses are designed to improve physical and psychological wellbeing.

Those injured or wounded while Serving are usually flown to the Queen Elizabeth Hospital in Birmingham where they receive medical treatment.

Their clinical rehabilitation (overcoming physical, neurological or mental health issues) takes place at the DNRC near Loughborough in the East Midlands, which replaces Headley Court in Surrey, following a decision made by the Ministry of Defence to relocate clinical Rehabilitation to Stanford Hall.

All the facilities at Headley Court have been recreated at Stanford Hall, including the

Swimming pool and rehabilitation complex funded by Help for Heroes. We work closely with the DNRC to make sure everyone affected by their service in the Armed Forces can either return to their military unit or take the next step into their new life as a military Veteran.

Help for Heroes gives a voice to thousands of men and women whose needs may not

have been recognised by wider society. We work closely with the Ministry of Defence, the NHS, the Department of Work and Pensions and local authorities to ensure the needs of wounded Veterans are met. Where we identify a shortcoming or an area where improvement is needed, we will speak up and advocate on behalf of those we support.

The Help for Heroes Band of Brothers is a fellowship that exists to bring together wounded, injured or sick Servicemen, women and Veterans. The Help for Heroes Band of Sisters supports their loved ones, both male and female.

Our Fellowship groups offer wounded, injured and sick Service Personnel and their loved ones an opportunity to meet with peers, as well as access a range of support. This ensures we build on the foundations of a strong community and recognise the importance of family.

There are now 11,396 individuals who are part of the Help for Heroes Band of Brothers and Band of Sisters Fellowship (as at September 2018). There has been a 17% increase in Fellowship membership since 2016/17.

Help for Heroes is committed to providing direct, practical support to individuals as well as building long-term support for their futures. This includes welfare, clinical, psychological, fellowship, sports and careers support.

The Charity has also funded, or worked with, over 60 specialist charities and organisations to date, spending around £40 million delivering support to Veterans, Serving personnel and families.

In the past financial year, we have awarded £1.3 million in grants to directly support all aspects of their and their families’ wellbeing, welfare and financial needs. We also grant funded £1.1 million to over 45 organisations who support the ongoing recovery needs of our wounded, beyond the Help for Heroes Recovery Centres through the delivery of complementary services.

In addition, we put £2.5 million towards the creation of a rehabilitation and recovery centre at HQ Hereford Garrison. The centre, which opened in August 2018, provides physical rehabilitation to Veterans as well as much-needed support for their families, who often feel the impact that military service has had on their loved one. This project was joint funded by the Garrison’s Clocktower Foundation Charity and cost a total of £5.5 million.

Yes, the Charity simply could not exist without our dedicated staff, many of whom are specialists in their areas and have a range of professional qualifications in areas as diverse as psychological support, adaptive sports coaching and occupational therapy.

We also employ many Veterans or people who have close links to the military: approximately one-third of our staff have links to the military or are from military families. We believe this helps us better understand the needs of our beneficiaries.

Help for Heroes also relies on an army of dedicated volunteers to support its employed staff and keep costs to an absolute minimum. Click here to find out more about volunteering for Help for Heroes.

Our wounded and their loved ones have given up so much – they deserve the best support and Help for Heroes needs the very best people to provide it.

No. The Help for Heroes Trustees govern the Charity on a voluntary basis. 

We are immensely grateful for the support of every fundraiser, partner and volunteer. Without their support, we could not continue to raise the funds needed to support all those affected by their military service.

Click here to sign up to do a challenge, activity or event in support of our Heroes.

Whatever activity you are planning, our friendly team can offer ideas, advice and information to guide you through your fundraising experience.

Every pound is valued and means we can make a huge difference in the lives of wounded Veterans.

Yes. Every legacy left to Help for Heroes will make a vital difference to current and future generations of wounded Servicemen and women. Remembering Help for Heroes in your Will means the Charity can confidently plan and fund further initiatives to guarantee the wounded and their families will be looked after for the rest of their lives.

Absolutely. Getting your company involved in fundraising is a brilliant way to motivate your workforce as staff members across all levels can work towards a common positive goal. Help for Heroes runs a very successful Charity of the Year (COTY) programme, as well as a Give as You Earn scheme. Additionally, you could look at signing up to be a Commercial Partner. Click here for further information.

Help for Heroes’ aim is to assist those currently serving or who have served in the Armed Forces, and their families, by advancing any lawful charitable purpose at the discretion of the Trustees and in particular, but not exclusively:

  • To promote and protect the health of those that have been wounded or injured whilst serving in the Armed Forces through the provision of facilities, equipment or services for their rehabilitation.
  • To make grants to other charities who assist members of the Armed Forces and their dependants.
  • To promote and protect the health of those who have been wounded, sick or injured whilst providing services to, or in conjunction with, and in either case under the direction of the commander of the Armed Forces in an area of conflict or war and to provide benefits to the dependants of such persons who are in need.

Help for Heroes is a registered Charity in England and Wales (number 1120920) and Scotland (SCO44984)

Help for Heroes is also a Company limited by Guarantee Registered in England and Wales under number 6363256.

Please accept our apologies if we have not been able to answer your question. If you would like to speak to us, please do not hesitate to give us a call on 0300 303 9888. We would love to hear from you and are always happy to answer any questions you have.